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Frequently Ask Questions

Policy Regarding Corona Virus 19
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A negative coronavirus (COVID-19) PCR test result is mandatory to check in to this property.
Please inform the property or tour operator your expected arrival time in advance. You can use the Special Requests box when making the booking, or contact the property or tour operator directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Does my Booking invoice include Tax charge?
Are taxes included in the price?
This depends on the property and tour operator, but it’s easy to see what’s included when you compare different options to book. Tax requirements (VAT & Sales Tax) change from country to country, so it’s always good to check. After you book, this info can also be found in your confirmation email and in your bookings in your account. You can also pre check the updated booking preview price calculator after you input your billing address to see tax applicable to suit with your country tax regulation.
Does charge a booking fee?
No, we dont charge any upfront fee to our customer. However please be noted that your bank or card provider might do so upon you make your payment.